Refund Terms for PHRANVOLIX

At PHRANVOLIX, we are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied with your purchase, we're here to help with our refund policy outlined below.

Eligibility for Refund

• To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
• You have 30 calendar days to return an item from the date you received it.
• To complete your refund, we require a receipt or proof of purchase.

Non-Refundable Items

• Gift cards
• Downloadable software products
• Some health and personal care items

Refund Process

Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us

If you have any questions on how to return your item to us, contact us at [email protected].

Thank you for shopping with PHRANVOLIX. Your satisfaction is our priority.